Grand Hotel

The lady that owns it is a Veteran who took time to speak with us and explain all instructions, amenities and nearby attractions. Her mon stopped by, and we all had a great conversation. We told them we were looking around for things to do, and they suggested a nearby festival, Dollywood, and others including Cades Cove which is where we ended up going and had a marvelous time (always wanted to go to Cades, got to see a beautiful black bear)! Her mom also mentioned they have a special suite upstairs past the beautiful winding staircase with a jacuzzi, and we definitely want to book it for a special occasion! This hotel was excellent! They had a mini “convenience” store behind the counter with snacks, toiletries, and anything else you might need. Best thing about this hotel was the mini movie theatre. You could pick out any movie you wanted to watch, and they would play it for you in the theatre. They also had a popcorn machine, so it was just like being at the movies. Our room (and the hotel) smelled amazing! I felt like I was in Bath and Body works. The room was spacious, beds were comfy, and there was a beautiful, full-length, stand-up mirror in the corner. Room and shower were super modern and beautiful. Guests were outside the hotel viditing with one another in old-fashion rocking chais (so wonderful)! Loved everything about it!

This hotel is the best thing about Spring City. It was very clean and comfortable. We loved the theater and the jacuzzi in our room, and the breakfast was great. Highly recommended.

Nice clean hotel and even though we did not have time to watch a movie the Theater was such a cool addition to the hotel. Very friendly staff and easy access to restaurants' I would recommend this hotel and would definitely stay here again.

The check in staff member (April) was exceptional - friendly, welcoming and informative. The facility was very nicely furnished (both rooms and common areas). The beds were very comfortable.

The staff was so friendly and kind to me and my children! They were always there if we had a question or needed something. We loved the movie theater and the balcony!